David A Good

Brave Browser Sync Not Working—Here's How to Fix It

April 05, 2021

Photo by Arnaud Mesureur on Unsplash

Problem

Brave Browser Sync is not working. Passwords, history, autofill, etc. are not being synced across devices.

Solution

Make sure you have customized the sync settings because the default is to sync Bookmarks only.

Here are the steps from start to finish:

  1. Open Brave > Settings > Sync, and choose “Start using sync”
  2. Click “Start a new Sync Chain”
  3. Choose Device Type: Choose Phone/Tablet
  4. You will be presented with a Sync Chain QR Code
  5. Now repeat the following steps on each device you wish to sync with. This example below is for Android/mobile.
  6. Brave > Settings > Sync and choose “Scan or enter sync code” and scan the QR code from the step above
  7. Once done, you should still on the Sync settings page. This is the critical part: All the way at the bottom of screen, click “Data Preferences” and customize what you want to sync or choose “Sync everything”
  8. This is the other critical part: Back on the original device, go to Brave > Settings > Sync on the original device, and choose “Manage your synced devices”. Scroll down until you see the “Sync Settings” section. Customize what you want to sync, or choose “Sync everything”

Advanced Tip: Sync Internals

If you really want to investigate the nitty-gritty details of Sync, browse to brave://sync-internals:

Brave Sync Internals diagnostics page

Details

To my surprise, this was not a technical issue but a design and user experience issue. The default Sync settings are to sync Bookmarks only. This makes sense for a privacy-oriented browser. However, the setting are inexplicably buried in the Sync settings.
These settings should be an explicit step in the enable Sync flow, or they should figure much more prominently in the Sync settings.

Not much to see on the “Manage your synced devices” page, right?

Brave Desktop > Settings > Sync > Manage your synced devices

Wrong! It took me a few days until I even noticed that there were additional settings “below the fold”. By default, only Bookmarks are synced.

Brave for Desktop > Settings > Sync > Manage your synced devices (below the fold)

Same story on Android. Not much to see here, right? Wrong! Check out the grayed out Data Preferences button at the bottom.

Brave for Android > Settings > Sync

Again, by default only Bookmarks are synced.

Brave for Android > Settings > Sync > Data Preferences


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